PRIVACY POLICY
1. Introduction
Iammoi.com (“we”, “us”, “our”) is committed to safeguarding the privacy and personal data of all users of our website and services. Your trust is our priority and we take our obligations seriously under global data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and all other applicable privacy legislation.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access iammoi.com. For the purposes of GDPR and other applicable data protection law, we are the data controller for the personal data processed via our website and associated services. If you are a California resident, this Policy also serves as your notice at collection under the CCPA.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
– Usage Data: Information about how you use our website, including your IP address, browser type, device identifiers, access times, pages visited, referring URLs, and session duration.
– Account Data: Information provided when creating an account, such as your name, physical address, email address, and telephone number.
– Profile Data: Data related to your preferences, purchase history, product interests, saved settings, and behavioral interaction with iammoi.com.
– Communication Data: Records of correspondence you send to us, including inquiries, complaints, feedback, and customer service interactions.
– Technical Data: Information about the device you use to access our website, such as hardware model, operating system version, language settings, and browser plug-ins.
– Transaction Data: Information related to your purchases, including payment method information (payment processor only), shipping and delivery addresses, order history, and billing data.
– Preference Data: Your marketing preferences, consent status, subscription settings, and selections related to personalized experiences.
4. Legal Bases for Processing
We process personal data only when permitted by law. The lawful bases we rely upon include:
– Consent: Where you have given clear and informed permission for us to process your personal data for a specific purpose (e.g., marketing communications).
– Contractual Necessity: Where processing your data is necessary for the performance of a contract with you, such as fulfilling purchases and delivering products.
– Legal Obligation: Where we need to process your data to comply with legal or regulatory requirements.
– Legitimate Interests: Where the processing is necessary for our legitimate interests and not overridden by your rights and freedoms (e.g., fraud prevention, network security, product analytics).
5. Your Rights
Subject to applicable law, you have the following rights in relation to your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data in certain circumstances.
– Right to Restriction: You may ask us to restrict how we process your data in certain cases.
– Right to Data Portability: You may request that we transmit your data to another controller in a structured, commonly used, machine-readable format.
– Right to Object: You may object to processing where we are relying on legitimate interests, including for direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ robust technical and organizational safeguards to ensure your personal data is secure. These include:
– Encryption of data during transmission and storage where appropriate.
– Role-based access controls and secure authentication mechanisms for internal systems.
– Regular data backups and secure server environments.
– Ongoing employee training and confidentiality obligations.
Although we implement strong security practices, no method of data transmission or storage is completely secure. We encourage users to maintain strong passwords and monitor account activity.
7. International Transfers
Where your personal data is transferred outside your jurisdiction (e.g., to servers or service providers in other countries), we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or rely on a country’s adequacy decision. These measures ensure your data receives a level of protection equivalent to GDPR and other privacy laws.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage and Technical Data: Retained for no more than 12 months for analytical and security purposes.
– Account and Profile Data: Retained during the account lifetime and up to 6 years post-deletion for legal and tax compliance.
– Communication Data: Stored for up to 3 years from the last contact for support and audit purposes.
– Transaction Data: Retained for 7 years in accordance with applicable financial and tax regulations.
– Preference Data: Retained until you withdraw your consent or update your preferences.
After the retention period expires, data will be securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies may be essential (necessary for site operation), functional (enabling website features), analytical (understanding user behavior), or performance-based (improving content delivery).
Information gathered via cookies may include:
– Your IP address
– Device identifiers
– Browsing activity on iammoi.com
– Session timestamps and durations
– Referral sources
10. Cookie Management and Compliance
You may manage your cookie preferences at any time through the cookie banner or browser settings. We provide opt-in consent mechanisms for non-essential cookies where required under GDPR, and respect global privacy control signals as required by the CCPA and similar privacy frameworks.
Note: Disabling certain cookies may affect website functionality.
11. Children’s Privacy
Iammoi.com is not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered data from a child under 13 without appropriate parental consent, we will take prompt steps to delete that information. Parents or guardians who believe their child may have submitted personal data can contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to modify or update this Privacy Policy as necessary to reflect changes in legal requirements, our data practices, or website functionality. We encourage users to periodically review this Policy for updates. Where material changes occur, we will take appropriate measures to inform you via our website, email notifications, or other appropriate channels.
13. Contact Information
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: iammoi.com
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We are committed to privacy compliance and to resolving any concerns you may have respecting your data. Please do not hesitate to reach out if you require further information about your rights or how your personal data is handled.